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Ask for rent upfront
Used to bridge most gaps. No longer the standard fallback in the new lettings market, and never the sort of conversation a landlord, branch or tenant enjoys.
opndoor is the professional guarantor your branch refers to when a tenant clears the property but not the reference. We assess, decide and document the cover, so good lets don't fall apart at the last step.
Three things tend to happen at this point in a branch. None of them are great. opndoor adds a fourth, documented, route.
Used to bridge most gaps. No longer the standard fallback in the new lettings market, and never the sort of conversation a landlord, branch or tenant enjoys.
Frequently unavailable for international tenants, students or tenants without close UK family. Often delays the let by another week of chasing.
The branch keeps moving. opndoor reviews the case, decides in days and issues a documented professional guarantor agreement to sit alongside the tenancy.
Branch portal, shared link, or integrated through your existing referencing partner. Whichever route fits the way your team already works.
Decisions typically return same-day, often within minutes when the tenant connects open banking or open payroll. The bottleneck is rarely us.
Where approved, the landlord and branch receive a professional guarantor agreement covering the initial 12 months. It sits alongside the tenancy paperwork.
Same-day responses on case-specific questions. A named contact for your area, not a ticketing queue.
Once approved, the landlord receives a signed guarantor agreement before move-in. Not a credit score. Not a probability. A regulated party named on the lease for the first 12 months.
Real income, real intent, just not a perfect referencing match. opndoor reviews each case individually rather than by formula.
A simple branch login. Submit applications, see live status, and download issued guarantor documents.
See the portal →Send tenants directly to opndoor via a co-branded link. Best for fast-moving lets where the tenant is already aware they need a guarantor.
Get your branch link →Several major referencing partners can route guarantor cases to opndoor inside the existing flow, with no additional branch step.
See partner network →The new lettings market does not need another barrier. It needs a clear, documented next step when a good tenant clears the property but not the reference. That is what opndoor is built to be, for the agents that find them and the landlords that house them.
The agent and the landlord pay nothing. The tenant pays opndoor a guarantor fee on approval (charged once, transparent up front), and we typically pay your branch a 10% commission on that fee. Rates are negotiable for larger agencies and group accounts. Tenants pay nothing if they're not approved.
Decisions are typically same-day, and often within minutes. Where the tenant connects open banking, open payroll or consents to a credit check, we approve near-instantly. The biggest variable is how quickly the tenant supplies their information, not how long we take to assess it.
No. opndoor sits alongside both. It is the route for applications that need guarantor support after referencing has been completed, not a replacement for either system.
Where approved, opndoor issues a professional guarantor agreement covering an initial 12-month period from move-in. The branch and the landlord both receive a signed copy, ready to file alongside the tenancy paperwork.
opndoor stands behind the tenancy as the named professional guarantor in line with the issued agreement. The full terms, including process and notification windows, are set out in the guarantee documentation we share at the point of issue.
Set-up takes minutes. Your first referral can go through this week. No fees, no CRM swaps, no awkward upfront-rent conversations.