opndoor gives agents, landlords and operators a professional guarantor process for eligible tenants who need support at referencing. Good applications can still progress, without asking for months of rent upfront.
For students, international tenants and renters without a UK guarantor, rent upfront used to bridge the gap. Now agents need another way forward.
Used for years to get borderline applications across the line. Especially for tenants with no UK credit file, no personal guarantor or a non-standard income profile.
The tenant is good. The reference is not enough. The landlord needs comfort. Without rent upfront, the application can no longer progress and the let is at risk.
opndoor sits alongside your existing referencing process. It does not replace it. It gives your team a clear next step when the application needs guarantor support.
When referencing asks for more comfort, your team needs something clear to do next. opndoor is that next step.
Where approved, opndoor stands behind the tenancy as professional guarantor for the initial 12-month guarantee period.
When referencing flags a guarantor requirement, your team has a clear process to follow. No back and forth. No improvising.
Students, international tenants and renters without a guarantor no longer need to be an automatic no.
Refer through the opndoor portal, partner links or integration flows. The tenant completes the application. opndoor handles the assessment.
A clear, tenant-led journey that fits alongside your normal lettings process.
Send the tenant to opndoor when guarantor support is needed.
ReferredThe tenant pays the £20 non-refundable application fee and completes their details.
In progressopndoor reviews the tenant through the relevant eligibility route.
Under reviewIf approved, the tenant pays the guarantor fee and signs the guarantor agreement.
Approvedopndoor issues the guarantee documents so the tenancy can progress.
Guarantee issuedWhen rent upfront is no longer available and a personal guarantor is not an option, opndoor gives branches a professional guarantor process.
Explore agent partnerships For BTR operatorsSupport students, international residents and non-standard tenants while keeping income protection front of mind.
Explore operator solutions For PBSAInternational and UK students can be assessed through a clear student route, without needing to satisfy the income route.
Talk to us For integration and referral partnersGive your agents, tenants or users a clear way forward when referencing is not enough.
Explore integrations For landlords and providersWhere your agent or operator refers in opndoor, you receive guarantee documents covering the initial 12-month period.
For landlords For tenantsIf your application needs guarantor support, opndoor may be able to help you move forward. No personal guarantor. No months of rent upfront.
I need a guarantorEvery application is assessed individually. Approval is not guaranteed. The main routes are simple.
Accepted through the student route.
Not an automatic decline.
Usually 1.5x monthly rent. Benefits accepted where evidenced.
Six months' rent in savings, shown for at least three months.
Minimum TransUnion score of 519 where a UK credit file exists.
Active CCJs, bankruptcy, IVA or significant unpaid arrears may affect eligibility.
Application fee paid by the tenant before starting the full application. If approved and the tenant chooses to proceed, the guarantor fee is equivalent to one month's rent.
Refer through the opndoor portal, shared links or partner integrations. Your referencing provider, CRM and lettings process stay where they are.
Product structure designed with the Tenant Fees Act in mind, alongside published eligibility routes.
Positioned for the new lettings environment, where the rent upfront fallback is no longer available.
opndoor maintains its own indemnity arrangements with a third-party insurer to support its commitments under the guarantee. opndoor is the insured; tenants and landlords do not buy insurance from us.
Documentation for agency, operator and partner due diligence, including data flow and security.
A clear trail across referral, application, decision and guarantee issue, with status visibility.
Data handled in line with our Privacy Policy. Claims process available on request.
opndoor is not a replacement for legal advice. Agents and property providers should continue to follow their own compliance procedures.
Quick answers to the questions agents, operators and tenants ask us most.
opndoor is a UK professional guarantor service. Where eligible, opndoor acts as the named guarantor on a tenancy for an initial 12-month period. opndoor is used by letting agents, BTR operators and PBSA to support tenants who need a guarantor at referencing, including students, international applicants and renters without a UK credit file.
Tenants who pass referencing checks but need guarantor support. Eligible tenants typically include students (UK and international), professionals new to the UK without a credit file, self-employed renters, and applicants with steady income or savings but no personal UK guarantor. Every application is assessed individually and approval is not guaranteed.
Tenants pay a non-refundable £20 application fee. If approved and the tenant chooses to proceed, the guarantor fee is equivalent to one month rent. There is no fee to the agent, landlord or operator for using opndoor.
Yes. opndoor is built for the new UK rental market where rent upfront is no longer the standard fallback. Where eligible, opndoor stands as the professional guarantor for an initial 12-month period instead of the tenant being asked to pay several months of rent in advance.
Yes. opndoor covers tenancies across England, Scotland, Wales and Northern Ireland.
Applications are assessed through clear published routes. The income route is monthly income at 1.5x monthly rent. The savings route is six months rent in savings, evidenced for at least three months. Where a UK credit file exists, a minimum TransUnion score of 519 applies. Students are assessed through a dedicated student route, including international students.
Yes. opndoor can be built into your existing workflow through our API, partner portal and shared referral links. We are already integrated with Lettings in a Box and Lets Safe, and our roadmap includes deeper embedded CRM workflows so letting agents and operators can refer tenants without changing their existing systems.
opndoor sits alongside your current referencing providers and CRMs rather than replacing them, making it easy to introduce a professional guarantor option at the right point in the tenant journey.
opndoor is operated by OPNDOOR SERVICES LTD, a UK company registered at 128 City Road, London, EC1V 2NX. Companies House number 16483111.
opndoor is a UK professional guarantor service for the rental market. Operated by OPNDOOR SERVICES LTD (Companies House 16483111, registered at 128 City Road, London, EC1V 2NX), opndoor provides a regulated guarantor route for tenants who need support passing referencing.
Where approved, opndoor stands as the named guarantor on the tenancy for an initial 12-month period. The service is designed for letting agents, build to rent operators, and purpose built student accommodation, and is used to support eligible tenants including students, international applicants, professionals new to the UK, self-employed renters, and applicants without a personal UK guarantor.
opndoor sits alongside existing referencing providers and lettings tools. There is no fee to the agent, landlord or operator for using opndoor. The tenant pays a £20 non-refundable application fee, and a guarantor fee equivalent to one month rent if approved and the tenant chooses to proceed. opndoor operates UK-wide, covering England, Scotland, Wales and Northern Ireland.
opndoor gives property professionals a professional guarantor process for tenants who need support at referencing.