Contact & support

Talk to the team.

Tenants in the middle of an application, letting agencies, build-to-rent and PBSA operators, integration partners, press — one form, replied to within one working day. Letting agencies and operators can also book a working session through the same flow.

Contact request · OPN-CN-01

Tell us how we can help

Rev. 04.26

Your name

You are

What you need

Company (optional)

Your message

We will only use your details to reply. No marketing list, no opt-in tick.

Direct lanes

Who picks up your message.

Tenant or student1 working day

Application questions, eligibility, certificate or renewal. If you are mid-application, your letting agent or operator can also help — they hold the file reference.

support@opndoor.co

Letting agency1 working day

Branch and lettings director enquiries, including pre-qualification on a live tenancy or booking a working session.

support@opndoor.co

BTR / PBSA operations1 working day

Lease-up cover sheet, weekly cadence, integration discovery and working sessions for portfolio operators.

support@opndoor.co

Press & partners1–2 working days

Media enquiries, investor and integration partners, technical or compliance questions.

support@opndoor.co

Where we are

Registered office.

London · Registered office

128 City Road,
London, EC1V 2NX,
United Kingdom

OPNDOOR SERVICES LTD · Company No. 16483111. Letters and post for the registered company should be addressed here.

Working hours · UK

Mon to Fri,
09:00 to 18:00.

Email is the fastest channel. Working session requests are responded to within one working day.