Lush Gardens – Privacy Policy

This Privacy & Cookies Policy explains how Lush Gardens (“we”, “our”, or “us”) collects, uses, and protects information gathered from visitors to our website. It also outlines how cookies are used to improve your browsing experience. This policy is effective from the date published and may be updated from time to time, so we encourage you to review it regularly.

We are committed to safeguarding your privacy and handling your data responsibly in line with applicable data protection laws, including the UK GDPR and relevant UK data protection legislation. This policy explains how personal information is processed when you interact with our website or services within the United Kingdom.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information
  • Name
  • Business name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details
  • Business Information
  • Company registration details
  • VAT number (where applicable)

 

  1. Technical Information
  • IP address
  • Browser type
  • Device information
  • Website usage data through cookies and analytics tools

 

  • If you contact us, we may retain a record of that communication for reference and service purposes.
  1. Where information is submitted through our contact pages, such as enquiries, we may securely retain those records.
  2. We may also collect data about how you use our website, including pages visited and resources accessed, to help us improve functionality and user experience.

 

  1. How We Use Your Information

By using our website, you acknowledge and agree to how we use your information as outlined below.

(i) We may use your details to:

  • Confirm your identity when you get in touch with us.
  • Process payments and complete your orders.
  • Manage and operate our website and business effectively.
  • Send you relevant updates about products, services, or business-related information (on a business-to-business basis where applicable).
  • Monitor and record communications for quality control, staff training, and to ensure we respond accurately to your enquiries.
  • Comply with legal obligations where disclosure is required by law or court order.

(ii) We may also share, transfer, or disclose information where necessary for legitimate business purposes, in accordance with applicable data protection laws.

(iii) We will keep your personal and user information confidential and will only share it with third parties as permitted under this Privacy & Cookies Policy or with your explicit consent.

 

  1. Cookies

Our website uses cookies to improve user experience and analyse website traffic. Cookies help us understand how visitors interact with our site and allow certain features to function properly.

You may adjust your browser settings to decline cookies; however, some website features may not function correctly.

 

Contact Us

If you have any questions, comments, or requests regarding this Privacy & Cookies Policy, please feel free to contact us by email at (Add email address here and business info)